My Dog Bites is committed to safeguarding the privacy of all visitors to www.mydogbites.co.uk (the ‘Site’).
We are the data controller for your personal information, and we will ensure that it is used and stored in accordance with the Data Protection Act (1998), the Electronic Communications Regulations (2003) and, as of 25th May 2018, the EU General Data Protection Regulation (EU 2016/679).
Use of Your Information 3.1 We will only use your information for the following purposes: (a) to ensure that content from the Site is presented in the most effective manner for you and for your computer; (b) to provide you with marketing communications, news and information by email about our products, services, and events that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; (c) to allow you to participate in interactive features of our service when you choose to do so; (d) to provide customer service in relation to your use of the Site, to deal with enquiries and complaints relating to the use of the Site and to notify you about changes to our service; (e) to administer, support, improve and develop our Site; (f) to personalise the Site so as to improve your user browsing experience; (g) to internally monitor users’ use of the Site to enable us to analyse audience make-up, track booking patterns, review audience attendance and review other Site behaviour in order to determine what other products, services, and events you may be interested in and in order to assist us improve our business generally; (h) provide third parties with statistical information about our users but this information will not be able to be used to identify any individual user.
Security and Data Retention 7.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction, and damage. We will retain your information, including your name, address, email, phone number and card details (where applicable), for a reasonable period or as long as the law requires or permits. 7.2 We will store all the personal information you provide, including your login and user details (where applicable), on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. 7.3 Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
International Data Transfers 8.1 Our servers are situated in Europe; however, we collect data from wherever users are situated. The information that we collect may, therefore, be transferred to Europe from any other country in which you may be located and will be subject to European data protection laws rather than the laws of the country in which you are resident. 8.2 Your personal data may be transferred, processed and/or stored outside the European Economic Area. By submitting your personal data, you agree to this transfer, storing or processing.
Your Rights 9.1 You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us using the information provided above. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you and to require you to provide us with appropriate identification. 9.2 If you have received unwanted, unsolicited emails sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to My Dog Bites for review.
Updating Information Please let us know if the personal information which we hold about you needs to be corrected or updated at any time.
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